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Consumer Reviews

What’s in Your 2024 Legal Cart? Top 10 Retail Law Developments

March 21, 2024 by Catherine Nagle

The retail and e-commerce sector will continue its dynamic transformation in 2024, as industry giants and startups alike leverage cutting-edge technologies and innovative marketing strategies. All the while, the Federal Trade Commission (FTC) and state attorneys general are busy restocking the legal Continue Reading

Alert, Buy Now: Avoiding the Pitfalls of Online Retailing - March 21, 2024

FTC Settles with Subscription-Based Business for Alleged Discriminatory & Deceptive Practices

February 5, 2024 by Calin Dixon

The Bottom Line Online cash advance provider FloatMe Corp. will pay $3 million as part of a settlement with the Federal Trade Commission (FTC) for allegations of unfair and deceptive tactics against customers. The settlement, announced January 22 by the FTC, came after the Continue Reading

Alert, Buy Now: Avoiding the Pitfalls of Online Retailing - February 5, 2024

2024 Top 10 Advertising + Marketing Trends: Balancing Risks & Rewards

January 24, 2024 by Catherine Nagle

The marketing and advertising landscape in 2024 presents a complex tapestry of evolving regulations, groundbreaking technological advancements and shifting consumer behaviors. These changes are not just trends: they are signals of a fundamental transformation in the way brands connect with their Continue Reading

Alert - January 24, 2024

Insights from the 2023 NAD Conference: ESG, Dark Patterns, AI & More

October 4, 2023 by Calin Dixon

The Bottom Line The recent National Advertising Division (NAD) annual conference focused on the latest developments in advertising law, including issues like environmental, social and governance claims, dark patterns, consumer review practices, artificial intelligence (AI) and much more. As Continue Reading

Alert, Balancing Compliance and Creativity in Regulated Industries - October 4, 2023

The Deep Dive: FTC Updates Endorsement Guides for Modern Marketing and Advertising

July 11, 2023 by Catherine Nagle

The Bottom Line The FTC has revised its Endorsement Guides to take into account how businesses reach modern consumers in the digital era. Brands, agencies and influencers should revisit their standard policies and practices now to ensure they comply with the FTC’s new guidance.Many commonly used Continue Reading

Alert, Are Your Influencers Putting You at Risk?, The Fine Print: Stay in Compliance without Losing Your Edge - July 11, 2023

Association of National Advertisers | Legal Affairs Committee Webinar | Stay in Compliance Without Losing Your Edge

May 11, 2023 by Julianne Jones

Quick Details Date | May 11, 2:00 PM ET Location | Online Presenters Session Overview Every year, new trends, technologies and threats profoundly impact the business landscape. This year's top advertising and marketing issues are largely focused on one theme: Protection. Marketers Continue Reading

Emerging Issues, Event, Getting in the Game of College Athletics, Media and Marketing, Maintaining Your Competitive Advantage with Proactive Privacy and Data Protection Strategies, The Fine Print: Stay in Compliance without Losing Your Edge, Uptick in Consumer Class Actions as Online Purchases Grow - May 11, 2023

FTC Orders The Bountiful Company to Pay $600,000 in Fines in First Case Challenging “Review Hijacking”

April 21, 2023 by Calin Dixon

The Bottom Line Review hijacking can result in a misperception that consumers have reviewed and endorsed products that they have not actually used. Brands should be mindful when creating relationships between products or integrating new products or formulations onto webpages for existing Continue Reading

Alert, Buy Now: Avoiding the Pitfalls of Online Retailing - April 21, 2023

Top 10 Advertising and Marketing Issues for 2023

January 24, 2023 by Rachel Chun

The top advertising and marketing issues this year are largely focused on one theme: Protection. Marketers will need to be aware of various trends that could threaten their intellectual property rights, reputations and market shares. Meanwhile, regulators are focusing on ensuring consumers — Continue Reading

Alert, Are Your Influencers Putting You at Risk?, Balancing Compliance and Creativity in Regulated Industries, Buy Now: Avoiding the Pitfalls of Online Retailing, Exploring the Metaverse and Web 3.0 – More than Crypto and NFTs, Getting in the Game of College Athletics, Media and Marketing - January 24, 2023

Zero Stars: FTC and NAD Will Not Permit Consumer Review Suppression

February 16, 2022 by Patrick Quinn

The Bottom Line The FTC’s guidance for marketers, online retailers and review platforms emphasizes the need for truthfulness in the collection, moderation and publication of consumer reviews.“Suppression” of negative reviews may qualify as a deceptive practice and alleged “suppressors” could face Continue Reading

Alert, Buy Now: Avoiding the Pitfalls of Online Retailing, The Fine Print: Stay in Compliance without Losing Your Edge - February 16, 2022

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