Every retailer and consumer brand — whether a heritage household name or an agile direct-to-consumer start-up — is defined by the strength of its reputation, the appeal of its products, and the depth of its customer relationships. At Davis+Gilbert, our Retail + Consumer Brands team combines strategic vision and industry expertise with hands-on experience to protect, monetize and amplify those assets at every stage of the product lifecycle. We serve as outside general counsel or seamless extensions of in-house legal marketing and product teams, tailoring our role to meet each client’s business and legal objectives.
Davis+Gilbert represents all types of retailers and consumer-facing products companies — from emerging indie labels to global household names — in high-stakes matters involving claim substantiation challenges, deceptive pricing investigations, FDA warning letters, data security breaches, labeling and packaging guidance and intellectual-property protection. Whether it’s a Prop 65 enforcement action, a class-action involving deceptive subscription practices, a competitor challenge to marketing or product claims, or a dispute over trade-dress infringement, our team brings deep industry insight and knowledge combined with practical and business-friendly judgment to every stage of investigation, challenge, litigation and alternative dispute resolution.
In an era of omni-channel retailing, direct to consumer e-commerce, and social-media-driven trends, our Retail + Consumer Brands practice also counsels clients on the front end — providing practical guidance on compliance with regulatory obligations, helping design subscription programs, experiential marketing campaigns, virtual worlds, and sales promotions (including loyalty programs) that comply with TCPA, CAN-SPAM, COPPA and state “dark-pattern” and auto-renewal and other laws; negotiating influencer and affiliate agreements; and clearing rights and ensuring compliance for user-generated content campaigns. When regulatory bodies such as the FTC, FDA or state Attorneys General, local authorities and NAD come calling, we guide companies through targeted investigations and consent-order negotiations, leveraging our deep industry experience, our knowledge and expertise, and our industry involvement, for product and service, such as package goods, health, telecommunications, automotive and specialized and highly regulated industries (e.g., food, drug, cosmetics, alcoholic beverages, gambling) to help our clients achieve their business goals. Our bench-strength across advertising, privacy, regulatory, food-and-drug and product-safety disciplines.
From brick-and-mortar stores to e-commerce platforms, Davis+Gilbert delivers strategic, business-oriented counsel that helps retail and consumer brand leaders anticipate risk, protect their reputation, and build enduring loyalty in an increasingly complex marketplace.